Tag

Kavak

2 articles tagged Kavak.

Aug 10, 2026 · a16z Podcast · 5 min read

Kavak's AI-Native Transformation: Agents, Evals, and Creative Destruction

Kavak's Head of AI details the company's shift to an agent-per-customer architecture, emphasizing rigorous evaluations, top-down redesign, and the creative destruction dynamic favoring AI-native startups over incumbents.

Technology Business Entrepreneurship #AI Agents #Business Transformation #Evaluation Frameworks #Creative Destruction
Feb 18, 2026 · a16z Podcast · 5 min read

Kavak's AI Pivot: Replacing Humans with Agents

Carlos Garcia Otati details how Kavak transitioned from a 10,000-employee growth model to an AI-driven operation. The strategy involved abandoning co-pilot tools for autonomous agents, accepting a year of flat growth to achieve 90% automation in customer interactions.

Technology Business Strategy Entrepreneurship #AI Strategy #Kavak #Operational Efficiency #Emerging Markets