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Customer Science

1 article tagged Customer Science.

  1. · Product Momentum Podcast · 6 min read

    AI Reshapes Product Management Speed and Judgment

    A strategic analysis of how AI accelerates software construction, creating a 'three-speed problem' that shifts product management focus from engineering bottlenecks to customer science and go-to-market execution. Key insights include the primacy of human judgment over synthetic data, the rise of ephemeral prototypes as new specifications, and the necessity of procedural user experiences.