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Customer Discovery

1 article tagged Customer Discovery.

  1. · All Things Product with Teresa and Petra · 4 min read

    Taste vs. Discovery: Product Strategy in AI Era

    Analysis of the 'taste' narrative in product management reveals significant strategic risks. Conflating subjective preference with customer validation undermines product-market fit and encourages ego-driven decision-making. Sustainable advantage requires treating product sense as a learnable skill set rather than an innate trait. Leaders must prioritize rigorous discovery, AI collaboration, and systematic validation over unprovable intuition.