Voice AI Commercialization: Compliance, B2B Scaling, and Market Shifts
Voice AI has transitioned from consumer novelty to enterprise infrastructure, with leading platforms now serving 75% of Fortune 500 companies. This analysis examines the strategic pivot toward B2B applications, the emergence of AI insurability as a competitive moat, and the architectural shifts required for compliant deployment. It also covers licensed data training models, voice actor monetization ecosystems, and the operational impact of the EU AI Act on customer experience.