Airbnb bans hosts from requiring guest cleaning tasks
Airbnb has updated its policy to prohibit hosts from mandating that guests perform cleaning duties such as stripping beds or washing dishes. The change, effective for reservations made on or after November 20th, responds to years of customer backlash over burdensome checkout instructions.
Airbnb updated its policy to prohibit hosts from mandating that guests strip beds, wash and put away dishes, start laundry, or remove trash from the property. The new guideline applies to reservations made on or after November 20th. This change responds to years of customer backlash regarding burdensome checkout instructions and fines for non-compliance, particularly given that guests often pay separate cleaning fees. Hosts may still request guests to conserve water during droughts or use bear-proof trash containers in wildlife-risk areas. Some hosts have expressed concern that the policy leans toward a hotel-like model, detracting from Airbnb's unique appeal, while others argue basic cleaning is essential for sanitary conditions and property protection.