Dyna Robotics scales napkin folding at Din Tai Fun

Dyna Robotics has deployed robots at Din Tai Fun locations in the United States, where they fold thousands of napkins per day to a high precision standard. This is described as the company's largest scaled customer, with a contract expansion that includes new use cases like cutting vegetables. The company also has a deployment with Best Western for laundry folding. Jason Ma distinguishes this from typical pilots, noting that multi-site deployment validates the robot's value proposition. He stated, "What's really hard is that the customers believe or validate that your robot creates enough value that they want to deploy your robots across many of their sites." The company aims to deploy hundreds of robots next year, up from tens currently deployed. The robots are semi-humanoid, featuring a humanoid upper body with four degrees of freedom on the waist and a wheeled base for stability and energy efficiency. The hardware is designed to match human proportions to facilitate transfer learning from human data. Ma asserts that true value in robotics comes from multi-site deployment rather than single-location pilots, and that a general-purpose model adapted to specific tasks is faster and more consistent than specialized hardware.