Insights

Reliability

1 insight from 1 episode.

Traditional evaluation methods are insufficient for production agents. Event-driven outcome tracking, which measures real-world business metrics, provides a more accurate and actionable view of agent performance.

Impact: Adopting outcome tracking allows teams to optimize agents based on actual business impact, reducing waste and improving ROI on AI investments.
from Long-Running Agents: Infrastructure for the Agentic Era · Chain of Thought | AI Agents, Infrastructure & Engineering · Nov 12, 2026