Everything on Problem Solving

Leaders frequently exhibit overconfidence during the diagnostic phase, jumping to solutions before fully understanding root causes. Effective problem-solving requires humble curiosity, data gathering, and inclusive dialogue to validate assumptions before committing resources.

Impact: Reduces wasted effort on misdiagnosed issues and increases the success rate of interventions by ensuring solutions address the actual underlying drivers of performance gaps.

— from Move Fast and Fix Things: Trust and Speed · HBR On Leadership· Jun 17, 2026